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Samsung Bespoke Jet Review

We loved this device for its unique design, docking station, and sanitary dustbin disposal, but the hefty price gives us some pause
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Samsung Bespoke Jet Review (The docking station is bulky, but it looks sleek and can be moved anywhere in the home.)
The docking station is bulky, but it looks sleek and can be moved anywhere in the home.
Credit: Natalie Kafader
Price:  $700 List
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Manufacturer:   Samsung
By Rachael Lamore, Chris Maxcer  ⋅  Nov 28, 2024
74
OVERALL
SCORE


RANKED
#6 of 15
  • Carpet Performance - 25% 8.6
  • Hardwood Performance - 25% 8.1
  • Pet Hair - 15% 5.8
  • Filtration and Suction - 15% 7.2
  • Ease of Use - 10% 5.7
  • Battery - 10% 6.8

Our Verdict

The Samsung Bespoke Jet is an exciting stick vacuum that immediately garners attention with its unique and well-designed docking station. Its attractive design makes it a standout piece that wouldn't be out of place in a modern living room, offering convenience for those who prefer not to store it in a closet — or don't have handy closet space in their home. This stick vacuum scored well in our rigorous stress tests on carpet and hardwood. Its all-in-one clean station not only acts as a storage and charging stand, but it also lets us empty the dustbin into a large hidden bag, making bin dumping easier and cleaner than other stick vacuums we tested. While this vacuum performed well on hard floors, it sometimes plowed already bunched-up larger debris like Cheerios. We believe that Samsung's dual-roll soft cleaner head is to blame here. The soft roller has a relatively small diameter, and it's not powered. In comparison, the Shark Stratos Cordless has a dual-roll system with a larger diameter soft front roller that is actively powered, letting the Shark gobble up big debris more easily. Still, everything else is downright excellent, including attachments that snap on and off with perfectly engineered fits that feel velvety smooth.
REASONS TO BUY
Great aesthetics
Nice docking station
Tidy dustbin disposal
Excellent low-pile pick up
REASONS TO AVOID
Pricey
Dustbin bags need replacement
Tends to plow larger material on hardwood

Compare to Similar Products

 
samsung bespoke jet
Awards  Editors' Choice Award
Best Cordless Stick Vacuum for Most People
Best Buy Award
Best Budget Stick Vacuum
Best Buy Award
Most Affordable for Pet Owners
Best Buy Award
Best Buy on a Tight Budget
Price $700 List
$499.99 at Amazon
$450 List
$249.99 at Amazon
$230 List$150 List
$99.99 at Amazon
$150 List
$129.99 at Amazon
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Bottom Line This stick vacuum is unlike any other thanks to its useful and attractive docking station, but it might not be for everyoneThis stick vacuum has all the cleaning performance most need in a lightweight packageAffordable and capable, this stick vacuum is worth every pennyFor those who desire a lightweight vacuum that won't consume their hard-earned funds, this might be worth a lookThis stick vacuum is affordable, but it lacks performance compared to higher-priced options
Rating Categories Samsung Bespoke Jet Shark Vertex Pro Li... Levoit VortexIQ 40 Black+Decker Powers... Kenmore Elite CSV M...
Carpet Performance (25%)
8.6
8.6
8.7
4.4
4.6
Hardwood Performance (25%)
8.1
8.6
7.7
5.7
6.2
Pet Hair (15%)
5.8
6.8
5.7
6.4
5.9
Filtration and Suction (15%)
7.2
5.6
6.1
2.7
3.5
Ease of Use (10%)
5.7
8.1
6.8
6.1
4.3
Battery (10%)
6.8
7.2
5.4
7.5
7.3
Specs Samsung Bespoke Jet Shark Vertex Pro Li... Levoit VortexIQ 40 Black+Decker Powers... Kenmore Elite CSV M...
Low Pile Cleaned 94% 90% 92% 73% 77%
Hardwood Cleaned 95% 96% 88% 62% 70%
High Pile Cleaned 47% 57% 54% 24% 20%
Pet Hair Cleaned 54% 67% 57% 59% 56%
Max Mode Runtime 10 min 12 min 8 min 18 min 14 min
Low Mode Runtime 54 min 48 min 33 min 26 min 34 min
Suction 1194 Pa 323 Pa 622 Pa 50 Pa 149 Pa
Charge Time 2.4 hrs 3.2 hrs 3.8 hrs 4.7 hrs 3.2 hrs
Noise Level 77 dBA 77 dBA 84 dBA 78 dBA 75 dBA
Handheld Weight 3.2 lbs 3.8 lbs 4.1 lbs 3.5 lbs 2.0 lbs
Crevice Cleaned 87 % 85 % 90 % 40 % 36 %
Capacity 0.5 L 1.0 L 0.6 L 0.2 L 1.0 L
Storage Docking station Foldable standalone Wall mount Wall mount Wall mount
Trigger No No No No No
Variable Suction Control Yes Yes Yes, automatic Yes, automatic Yes
Model Number VS20A9580VB /VS20A9580VB/AA IZ662H LSV-VF401-AUS BHFEA18D1 DS4095

Our Analysis and Test Results

For some neat freaks, the Samsung Bespoke Jet will be awesome because it will let them dump the dust bin into a disposable bag hidden inside the Clean Station without needing to open the bin and release dust in the process. It works well, but the drawback is that consumers will need to buy these disposable bags forever because they're not reusable, increasing thier cost over time.

Performance Comparison


We put all cordless vacs through a rigorous testing process, pushing the limits of what they can suck up so you know how they compare. Sometimes though, like with the Bespoke Jet's unique automatic dustbin emptying system, unique features lack comparisons and just need to be seen in action.
Credit: Natalie Kafader

Carpet Performance


Exhibiting a strong performance right off the bat, the Samsung Bespoke Jet showcased its power on a mixture of low pile and high pile carpet. To push it to its limits, we spread a debris cocktail of 1/2 cup sand, 1/2 cup rice, and 1/2 cup Cheerios over 9' x 3' sections of carpet, then recorded how much each vacuum could consume in just 24 seconds. Because this test includes three debris types and a time limit, it's remarkably hard for vacuums to suck up most of the material.

Carpet Cleaning Perfomance (%)
ProductLow PileHigh Pile
Best9257
Samsung Bespoke Jet9447
Average82.742.9
Worst2435

Low Pile


What a little crusher,” exclaimed our lead tester after her first carpet test trial with this vacuum. This vacuum nearly sucked up all the debris, and it did not backward plow as much as the other high-suction contenders. The vacuum managed a 3-run average percentage pickup of 94%, which is an outstanding performance compared to every other cordless vacuum we tested.

Low Pile Test Trials
 Samsung Bespoke Jet
Trial 195%
Trial 292%
Trial 3 (if needed)96 %

Interestingly, one run on low-pile carpet resulted in a clog and a time penalty, but it barely affected the average. Still, any clog gets our attention, and this one occurred when a mass of Cheerios coalesced into a wall, blocking the bin's intake. The mass was so stuck that we had to poke a straw into the hole to remove the blockage.

samsung bespoke jet - it's quite impressive to see the bespoke work in our low pile testing.
It's quite impressive to see the Bespoke work in our low pile testing.
Credit: Natalie Kafader

High Pile


The Bespoke Jet didn't lead our charts in high pile performance like in our low pile tests, but high pile performance remained well above average. Surprisingly, even though the Jet clogged once on Cheerios on low pile carpet, it had a stellar run on the high pile, where it nabbed all the Cheerios, besting many other runs with competitive vacuums.

High Pile Test Trials
 Samsung Bespoke Jet
Trial 143%
Trial 251%
Trial 3 (if needed)48 %

One characteristic some might appreciate beyond the test results is how nice the Samsung Bespoke Jet feels in action on our shaggy carpet. “It's very nice to hold and gives you a smooth ride that's easy to push across this deep carpet without feeling like it's lacking suction,” one tester said. In contrast, our highest-performing vacuums are much harder to push on high pile carpets due to their astounding suction power, which reduces their ease of use for all but the strongest adults. If you have thick, luscious carpet, this model won't suck as much sand as the Dyson V15 Detect, but it'll be much friendlier to push and pull, letting you easily add a few extra passes to clean your carpets fully.

Hardwood Performance


To test performance on hardwood, we run a similar multi-debris test over a 27-square-foot area with 1.5 cups of sand, rice, and Cheerios. Again, we give each model just 24 seconds to work on the mess.

Hardwood Performance Ratings
ProductCleaningCreviceEdges
Best9.09.09.0
Samsung Bespoke Jet8.68.65.0
Average7.57.96.3
Worst2.07.94.0

Cleaning Performance


Interestingly, this model was able to suck up nearly all the sand while leaving a few bits of rice and Cheerios behind. After the timed test, we measured an average of 95%, which was only a few percentage points behind our leaders. This was mostly due to a bit of back plowing that moved the material to the end of the test area, so it was harder to reach within our short time limit in this stress test.

Hardwood Test Trials
 Samsung Bespoke Jet
Trial 193%
Trial 296%
Trial 3 (if needed)

We didn't run a third trial because the first two trials in this hard floor test were so consistent.

Crevice


For our crevice test, we spread sand in between the slats of a bamboo mat and then tried to suck up as much sand as possible in four passes. This is a purposely difficult test that doesn't let the brushrolls reach all of the sand to whisk it away, requiring raw suction power to get it all up.


Again, this svelte vacuum performed above average by sucking up 87% of the sand, making it a solid choice for anyone with some crevices in their home or tile with depressed grout lines.

Edges


To test performance near walls, we place two lines of coffee grounds up against the crack where a wall meets a hardwood floor, then assess results from a head-on effort and a parallel run. This vacuum left more ground than we expected, likely due to a bumper design on the cleaner head that extends the distance from the roller and suction to the wall. Those who have a lot of long hallways with hardwood floors will likely need to spend more time getting their baseboards clean, and they might even need to break out the crevice accessory tool for near-wall work. If this is a dealbreaker, the Dyson Gen5detect sucked up all the coffee with ease.

The Samsung Bespoke Jet during the crevice test.
The Samsung Bespoke Jet during the crevice test.
The Samsung Bespoke Jet during our edge testing.
The Samsung Bespoke Jet during our edge testing.
The Bespoke Jet's wide bumper at the front of its cleaner head prevented clean success in our coffee wall edge tests.

Pet Hair


Our pet hair test is one of our toughest challenges. We start by placing 4 grams of pet hair into our 4.5' x 3' carpet test sections, then add 1 gram of long hair extensions on top to simulate longer shed hair. To make it even more difficult, we mash it all into the carpet with a heavy wheel roller to simulate foot traffic. We give each vacuum 12 seconds to suck up as much hair as possible, then weigh the results.

Pet Hair Cleaning Perfomance (%)
ProductLowHigh
Best9062
Average72.847.1
Samsung Bespoke Jet7434
Worst4812

While it was able to suck up short pet hair fairly easily, its nemesis is long hair. Basically, in just a few seconds, 1 gram of long hair extensions would cause this vacuum to instantly shut off and indicate a clog — even though there is no clog, it's just wrapped hair around the brush tool.

samsung bespoke jet - hair clogs are common among vacuum cleaners and are always annoying...
Hair clogs are common among vacuum cleaners and are always annoying, but the Bespoke Jet frequently shuts down automatically, throwing a “clog” error that forces us to stop and cut away the hair before turning it back on. This is what it looked like when we turned over the cleaner head.
Credit: Rachael Lamore

Fortunately, our recommendation here is easy. If a household has a lot of humans who shed long hair, consumers will probably want to stay away from this vacuum. “It was an annoyance and a time suck and frustrating,” noted one tester.

Long hair cause the Bespoke Jet to throw a clog error and shutdown far too often to tolerate.
Credit: Natalie Kafader

Filtration & Suction


With cordless vacuums, there is often a correlation between high filtration capabilities and lower suction abilities. To help people not make a performance trade, we measure and test both to help identify desired characteristics.

Filtration & Suction Performance Ratings
ProductFiltrationSuction
Best9.09.5
Samsung Bespoke Jet9.06.2
Average7.85.2
Worst2.03.0

This model has excellent filtration and above-average suction. Let's take a closer look.

Filtration


While many vacuums claim to have outstanding filtration, we test the claims by monitoring air quality particulate counts in a clean room before, during, and immediately after a vacuum test where we suck up 1/3 cup of flour. By setting a baseline and monitoring particulate increases with two separate Dylos air quality monitors, we can identify if a vacuum contains or releases small particles into the air you breathe.

Filtration Particle Count (Average Peak)
 Samsung Bespoke Jet
Small (2.4-0.5 µm)41
Large (>2.5 µm)21

This model has a 5-layer filtration system and shows that it successfully contained tiny particles, barely spiking the room particulate count. Dylos ranks anything under 75 particles as excellent, and it's an indicator that this vacuum might be good for anyone sensitive to allergens or pet dander.

Suction


The suction power we measured was impressive and is capable of efficiently cleaning typical messes around the home.


This suction power should also translate particularly well into its hand tool accessories, making the crevice tool, for example, more effective than they are with vacuums that produce less suction.

Ease of Use


Unlike a wall-mounted stick vacuum, the docking station looks rather nice and can be moved with minimal hassle. Additionally, it can lean securely on a wall without much risk of falling over.

Ease of Use Performance
ProductManeuverabilityMaintenanceUpholstery
Best9.06.59.0
Samsung Bespoke Jet6.08.07.5
Average6.86.67
Worst5.05.54.0

As a bonus, we could easily dump the dustbin with a press of a button on the docking station. These are all great quality-of-life features that we appreciated with the Samsung. For those who have a home with little closet space and need to store their vacuum out in the open, this vacuum is a great option. As a bonus, curious visitors might even volunteer to vacuum just to try it out.

samsung bespoke jet - the docking station is bulky, but it looks sleek and can be moved...
The docking station is bulky, but it looks sleek and can be moved anywhere in the home.
Credit: Natalie Kafader

Maneuverability


Like with some of our most powerful vacuums, we sometimes struggled with maneuverability on low pile carpet due to its strong, sticky suction characteristics. It easily swiveled around table legs and was smooth on hardwood, but it was harder to navigate on carpet.

samsung bespoke jet
Credit: Natalie Kafader

Maintenance


We've discussed the docking station, but the dustbin deserves another mention. You won't have to touch it to clean it out. It only requires the touch of a button on the docking station, and the dustbin will empty, which we found to be the standout feature of the Samsung.

Emptying this Samsung vac's dustbin is about as easy as it gets.
Credit: Natalie Kafader

However, consumers will need to replace the removable bags, which creates additional costs and is a bit of a bummer. This is one of the best choices for those who prioritize tidiness during maintenance. Not only that but cleaning the filters is super simple as well. It takes some learning to understand the general maintenance ins and outs fully, but the upfront work is worth it for something this clean and efficient.

Uphostery & Attachments


It comes with a combination and extendable crevice tool. The vacuum hose is also extendable, which is super useful for cleaning hard-to-reach areas of your home. In our tests using extensions on couches and pillows, the Samsung proved quite effective, eliminating most debris we sprinkled across couch pillows and an ironing board. While it did leave a small streak of coffee grounds, which was surprising, it still delivered a commendable performance overall — and one that many will be able to improve in their own homes with an extra pass or two.

Battery


Battery life is very competitive, delivering a solid 54 minutes on its lowest setting, which should be long enough for most people to clean quite a bit of their floors before needing to recharge.

Measured Battery Runtime
ProductLowHigh
Best689
Samsung Bespoke Jet5410
Average43.611.6
Worst2911

While just 10 minutes on high power doesn't seem long, this model did so well on most surfaces that most users will not need to tap high power often.

samsung bespoke jet - with a click of a button you can empty the dustbin.
With a click of a button you can empty the dustbin.
Credit: Natalie Kafader

Should You Buy the Samsung Bespoke Jet?


If you can manage the hefty asking price and appreciate the quality-of-life features, such as the docking station and ease of cleaning, we think this is a great choice all around. While we don't love the additional costs of the dustbin bags and wish it landed at a more reasonable price point, overall, this is a great device that should be welcomed in any home.

What Other Stick Vacuums Should You Consider?


If you can throw down more money, the Dyson V15 Detect outperforms the Samsung and is chock full of high-tech features. Plus, it comes with more attachments. If you want high performance at a lower cost, the Shark Stratos Cordless is a great option, particularly if you have a lot of hardwood real estate, as it performs exceptionally well on that terrain.

Rachael Lamore, Chris Maxcer