James has spent many years working as a professional researcher, interviewer, writer, and editor, extracting and distilling qualitative and quantitative insights by parsing perceptions and preferences, combing through sprawling datasets, and supporting investigations and analyses by higher education researchers, pre-trial legal consultants, and market/product testers. His feedback-supported recommendations were instrumental in helping a global medical device conglomerate spotlight unseen failures, lingering pain points, major successes, and critical protocols during an assessment of internal and external relationships with new and legacy stakeholders while the entire industry reeled from supply chain disruptions triggered by the Covid-19 pandemic. His scrivening efforts have also supported projects involving Apple, Twitter, Tesla, Unilever, Pepsi, Mail Chimp, Susan G. Komen, the New York Times, CNN, and the U.S. Securities and Exchange Commission. He holds a Master of Arts writing degree from San Francisco State University, loves a good noir series, and has been involved with music in one way or another for decades, booking tours for and playing bass in various bands, hosting radio shows, and nerding out inside of digital audio software.
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